Our training staff consists of master trainers, training design specialists, curriculum specialists, researchers and creative communications staff to ensure all materials represent ‘state-of-the-art’ theory and practical...
read more belowHCDI is a process-oriented company, and we follow the Project Management Institute’s (PMI) methodology to manage all our projects.
view detailsHCDI's mission is to provide the highest quality, customer focused management and technology consulting services creatively designed by professionals who are committed to 'excellence in service' and exceeding the expectations of our clients.
HCDI's vision is to create a dynamic, technology advanced, profitable and reputable corporate structure for inspired, accomplished, and culturally diverse professionals committed to professional and personal excellence in service.
HCDI’s Creative Communications Division offers Graphic Design, Web Development, and Integrated Information Systems Solutions for any design effort.
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Industries Hospitality
Looking to take your Customer Service team from Great to Excellent? HCDI has a Center for Service Excellence that provides hospitality training for customer service, front desk etiquette, proper table setting, and the best techniques for wait staff. These focal areas provide each participant with well-rounded knowledge to either enhance their present career or to build a new career in hospitality. This service is also provided to clients who have staff in positions but need further training for employees to go from great to excellent.
Currently, HCD International is seeking partnerships with local hotels, restaurants, and community colleges. We train students on how to successfully pursue jobs in hospitality by utilizing a toolkit that promotes a winning customer service attitude, a well-groomed appearance, and an attitude of excellence.
Let HCD International’s training professionals transform your team from good to excellent!
Click Here to learn more about the Center for Service Excellence.
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Look at what HCDI is doing...Company Services
Organizational Development & Training
Graphic Design, Web Development, and Integrated Information Systems Solutions
> more servicesCenter for Service Excellence
HCDI, an award-winning firm based in Lanham, MD, has assembled an extraordinarily competent staff of doctoral, masters, and baccalaureate- prepared training-design and -delivery specialists, organizational development experts, and marketers.
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