Jean Drummond is proud to support 2014 QualityNet, the premier event that brings together leaders from across the country dedicated to ensuring all Americans receive quality health care. Mrs. Drummond spoke on the first day for the Patient/Family Engagement Breakout Session: “One Patient, One Family, One Culture…at a time.” Emphasizing the unique circumstances of each patient’s culture, socioeconomic status, language and health literacy is pivotal to providing high quality patient centered health care. “It is important to respect a person’s language and cultural needs as this has a major affect on health outcomes.” This quote from Mrs. Drummond reflects the changing, dynamic healthcare environment focused on patients and their families.
Reference: Simanek, Donald E. Donald Simanek’s Page. N.p., Nov. 2013. Web. 12 June 2014.