HCDI's mission is to provide the highest quality, customer focused management and technology consulting services creatively designed by professionals who are committed to 'excellence in service' and exceeding the expectations of our clients.
With a cadre of specialized staff available for each service area, HCDI provides ‘technology-enabled’ services in five primary areas.
view servicesHCDI's vision is to create a dynamic, technology advanced, profitable and reputable corporate structure for inspired, accomplished, and culturally diverse professionals committed to professional and personal excellence in service.
Looking to take your Customer Service team from Great to Excellent? HCDI has a Center for Service Excellence that provides hospitality training for customer service, front desk etiquette, proper table setting, and the best techniques for wait staff.
view detailsCreating a symbolic gesture of giving a professional embrace to express appreciation to our customers through a cadre of creatively designed customer-focused, expected and unexpected actions.
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About HCD International
HCDI is an award-winning, small and fast-growing management and technology consulting firm committed to providing exceptional professional services to both public and private sector clients. We are dedicated to exceeding the expectations of each of our customers.
At HCDI, we promise to transcend the customary boundaries of service and provide exceptional and customized services. We are proud of our history of excellence and success and our customized approach to you, our customer.
Our primary goal is to please, excite and reward you for selecting us as your provider of excellence. HCDI’s staff of professionals has more than 200 years of collective experience, service and knowledge. Our staff includes researchers, well-trained social workers and anthropologists, project managers, Spanish language translators, focus group facilitators, marketing and public relations specialists, public policy analysts and statisticians, technical writers and editors, graphic artists, and experts in information technology, environmental, housing, and health care, and consultants who provide a wide range of expert support services.
HCDI is a minority- and woman-owned, MBE-certified firm that is headquartered in Lanham, Maryland, with a satellite office in Los Angeles, California. We offer services through several divisions. HCDI is a customer-focused firm that takes pride in its ability to complete highly technical tasks within the framework of a strong customer service orientation. HCDI takes pride in the fact that approximately 80 percent of its current clients are contract renewals or referrals.
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Look at what HCDI is doing...HCDI Mission
HCDI's mission is to provide the highest quality, customer focused management and technology consulting services creatively designed by professionals who are committed to 'excellence in service' and exceeding the expectations of our clients.
HCDI Vision
HCDI's vision is to create a dynamic, technology advanced, profitable and reputable corporate structure for inspired, accomplished, and culturally diverse professionals committed to personal excellence in service.